Find answers to common questions or get in touch with our support team.
Can't find what you're looking for? Our support team is here to help.
support@dose-d.com — We aim to respond within 24 hours.
Sign up, login, profile settings, password reset
Browsing products, writing reviews, check-ins
Order status, shipping issues, refunds
Vendor registration, product listings, commissions
Data export, account deletion, privacy settings
Bugs, crashes, app performance
DOSE'D focuses on legal, hemp-derived products including CBD, Delta-8, Delta-9 THC (within federal limits), and other cannabinoids. We cover beverages, edibles, tinctures, topicals, and more. All products on our platform must be compliant with federal regulations.
Every reviewer must create a verified account with age confirmation. We also use behavioral analysis to detect fake or incentivized reviews. Brands cannot pay for reviews or influence their content in any way.
DOSE'D is designed for adult users (21+) in the United States. Product availability varies by state based on local regulations. We'll show you which products can be shipped to your location.
Brands apply to join our platform and go through a verification process. Once approved, you can list products and receive order requests from customers. You handle fulfillment and payment directly. We charge a 15% commission on completed sales — no monthly fees or upfront costs.
Go to Settings > Data & Privacy > Delete Account. There's a 30-day grace period during which you can cancel the deletion. After that, your personal information is permanently deleted.
Navigate to your order in the Orders section and tap 'Report Issue'. You can also contact the vendor directly through in-app messaging. For unresolved issues, email support@dose-d.com.
No. DOSE'D is exclusively for users 21 years of age or older. We verify age during account creation and reserve the right to request additional verification at any time.